Edwin Boon is an expert and innovative leader in Customer Experience and Process Improvement as well as business process transformation/re-design. He has a broad background in Finance, Operations, Lean Six Sigma and IT.
He certified as a Six Sigma Master Black Belt at GE and has executed hundreds of projects to improve customer satisfaction, cost reduction, services, manufacturing, sales, supply chain, product design, warranties and technology always generating real tangible P&L savings. His experience spans a variety of industries including financial services, manufacturing and retail.
Edwin has an extensive track record developing strategic visions and business cases for high profile corporate improvement initiatives, including large IT ERP implementations.
He excels in achieving strong commitment and buy-in from senior leaders/boards, and in mobilizing organizations company wide around customer focus and process excellence.
Edwin holds a Dutch Finance and Accounting degree (“Accountant Administratie-Consulent”) and brings 25 years of global work experience in the Netherlands, UK, Germany, Switzerland, France and the USA.Contact us today!