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Program Setup: How to Establish a Structure for Improvement

June 8, 2015 by Rendement Group

Process Improvement

A successful process improvement initiative is executed in a series of phases. Phase one is the initial assessment, during which you create a compelling strategic vision for improvement, define a problem statement of customer experience and/or financial “pain”, and build a financial business case to gain company-wide support. The initial assessment is explained in detail […]

Filed Under: Blog Tagged With: 80-20 Rule, business processes, Customer Experience, Customer Experience Warning Signs, Executive Buy-in, gentle targeted approach, mobilize commitment, Rendement Group, Strategic Vision, Vital Drivers, Voice of Customer

From the Blog

Process Improvement

Program Setup: How to Establish a Structure for Improvement

A successful process improvement initiative is executed in a series of phases. Phase one is the … [Read More...]

Strategic Vision

How to Build a Strategic Vision for Improvement

Is your business at a crossroads right now where change is essential for continued progress? … [Read More...]

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